Atlas CTA Section - Fixed Dimensions

FEATURES—POWERED BY SeleneOS™

Whichever tier you choose, the foundation is always complete.

All while saving thousands per year.

Professional Answering
Designed for 24/7 Availability-to never miss an opportunity.
Appointment Scheduling
Automatic calendar sync with real-time updates.
Natural Conversational AI
Human-like, multilingual voice and tone.
Automated SMS & Email
Personalized reminders and follow-ups — effortless client engagement.
Cut Operational Costs
Reduce payroll expenses by automating repetitive tasks with AI.
Handle Multiple Calls
Expertly manage several calls simultaneously — no missed opportunities.

Additional Features

  • Call Routing & Warm Hand-offs
  • Supports 28+ Languages (plan-based access)
  • Multi-Language Auto Switching
  • Keep Current Phone Number
  • Live Transfer to Staff
  • Call Flow Configuration

Integrations & Support

  • Client Controlled Data Architechture
  • Voicemail Capture & Transcription (if enabled)
  • Instant Notifications & Alerts
  • Analytics & Reporting
  • Personal Dashboard
  • Comprehensive Testing & Handoff Support

Onboarding Features

Standard gets you live fast—but advanced onboarding unlocks the next level—custom setup, multi-tool integration, and scalable architecture designed to grow with your business.

Professional Setup

Everything in Standard, plus

Conversation Design

  • Advanced multi‑intent scripts with branching and fallbacks
  • FAQ handling with transfer/voicemail rules

Coordination & Scheduling

  • Multi‑calendar and multi‑user coordination
  • Two‑way sync with conflict prevention

Integrations

  • CRM sync and field mapping (contacts & activities)
  • API/Zapier handoffs to your systems

Enablement

  • Guided training session (ops & admin)
  • Handoff with test plan and acceptance checklist
Enterprise Setup

Everything in Professional, plus

Advanced Routing & Scale

  • Multi‑location routing, queues, and escalation paths
  • Performance hardening for high‑volume operations

Custom Integrations

  • Bespoke API integrations and complex data flows
  • System‑level mapping and error‑handling playbooks

Compliance Readiness

  • HIPAA, PCI, GDPR/CCPA, ABA configurations (provisioned only under a signed Compliance Addendum)
  • Role‑based access, auditable changes, retention alignment

Program Management & Reporting

  • Dedicated project manager with accelerated onboarding
  • Custom dashboards and reporting definitions

Advanced Service Plan Features

Core covers the essentials. Growth, Scale, and Enterprise add capacity, languages, automation, and governance as you expand.

Growth Service Plan

Includes

  • All Core features

Automation & Organization

  • Automated reminders and task follow‑ups
  • Call tagging and performance analytics

Languages

  • 5 languages included

Capacity

  • Up to 10 concurrent calls
  • 1,000 minutes included
Scale Service Plan

Includes

  • All Growth features

Advanced Call Management

  • Advanced branching flows and escalations
  • Specialized scripts for complex use cases

Campaigns & Messaging

  • Campaign / broadcast messaging (voice, SMS, email)
  • Payment reminders and billing queries
*By default, the receptionist does not collect payment details. With a signed PCI Compliance Addendum, it can capture payments via your PCI‑compliant processor without storing card data.

Analytics & Insights

  • Branded dashboards with advanced voice analytics

Languages

  • 10 languages included

Capacity

  • Up to 30 concurrent calls
  • 4,000 minutes included
Enterprise Service Plan

Includes

  • All Scale features

Enterprise Operations

  • Multi‑location call handling and routing
  • Team dashboards with multi‑user access
  • Dedicated account manager

Enterprise Customization

  • Custom integrations with your systems and APIs
  • Program‑level configuration and change controls

Security & Compliance

  • Hardened security with role‑based access controls
  • Compliance features provisioned only under a signed Compliance Addendum

Languages & Capacity

  • Broad multilingual support (expandable)
  • 50+ concurrent calls
  • Custom minutes

Client‑Controlled Data

Call audio and transcripts (if enabled) stay in your connected platforms—Atlas doesn’t store them. Temporary access is time‑bound and logged.

Customizable Workflows

Scripts, routing, and follow‑ups tailored to your business; advanced branching available in Professional and Enterprise onboarding.

Scales With Demand

Scale effortlessly—more calls, more minutes, more languages, instantly.

Better Systems, Bigger Results.