Effective Date: 08/12/2025
These Terms of Service (“Terms”) constitute a binding legal agreement between you (“Client,” “you,” or “your”) and Atlas Nexus USA, a registered doing business as (DBA) of La Antigua Imports LLC, a Texas limited liability company (“Atlas Nexus USA,” “we,” “us,” or “our”).
By accessing, using, subscribing to, or engaging with any services, applications, websites, tools, or platforms operated by Atlas Nexus USA (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms, together with any additional policies, contracts, or legal addenda expressly referenced herein or presented at the time of onboarding or transaction.
If you do not agree to these Terms in full, you may not access or use the Services.
Atlas Nexus USA provides pre-configured and custom-tailored artificial intelligence agents, including but not limited to voice-based virtual receptionist services (“AI Receptionists”), designed to answer inbound calls, schedule and reschedule appointments, manage calendar synchronization, deliver voicemail and transcription workflows (if enabled), and push contact summaries or structured data into supported client-side platforms (the “Services”). These Services are delivered through the proprietary configuration and deployment framework known internally as Selene OS, which is built atop third-party integration environments and rendered to the Client via limited-access dashboards for monitoring and basic configuration adjustments. Under our Client-Controlled Data Architecture, call recordings and transcripts—if enabled—are generated and stored solely within the Client’s connected platform account, under the Client’s ownership and control. Atlas Nexus USA does not have standing access to such content after initial setup. Any temporary, content-level access must be explicitly authorized in writing by the Client for a specific troubleshooting purpose, is strictly time-bound, and fully logged. Unless expressly agreed to in a separate signed agreement, all Services are delivered on a fully managed, “done-for-you” basis. Atlas Nexus USA does not provide Client access to raw system code, proprietary flow architecture, machine learning logic, or backend developer frameworks. Clients are not granted administrative or development-level control over the Selene OS configuration layer. Depending on the Client’s selected onboarding and subscription tier, the Services may include, without limitation: one-time setup and configuration of voice workflows, calendar synchronization, and call routing logic; integration with third-party platforms such as CRMs, EMRs, or calendar software via Client-provided credentials; limited-access dashboards for visibility into call activity or agent performance (as supported by third-party toolchains); and support for voicemail routing, basic transcription, and internal call logic subject to platform constraints. All Services are strictly limited to those features and deliverables expressly identified in the Client’s executed onboarding agreement, service contract, or scope of work. Any additional services—including but not limited to enhanced support, reconfigurations, new integrations, branching logic extensions, or interface modifications—must be separately contracted in writing and are not included by default under any service tier. Certain provisions of these Terms may be modified or supplemented by separate written agreements or jurisdiction-specific riders to comply with applicable consumer protection laws, without waiving any other terms.
Each Client shall undergo a one-time onboarding process, the scope and deliverables of which are limited exclusively to the configuration and setup parameters specified within the Client’s selected onboarding package or tier. Atlas Nexus USA shall have no obligation to commence onboarding, configuration, or service delivery until the Client has submitted all required onboarding documentation, including but not limited to completed intake forms, valid login credentials, access tokens, administrative permissions, calendar or CRM integration details, and any other technical data necessary to implement the Services. The Client is solely responsible for providing valid, accurate, and complete credentials for any third-party platforms to be integrated, including but not limited to customer relationship management (CRM) tools, electronic medical record (EMR) systems, calendar applications, or messaging platforms. The Client shall maintain active and uninterrupted subscriptions to all required third-party services throughout the duration of the engagement and shall promptly notify Atlas Nexus USA in writing of any change in system access, credential validity, administrative permissions, or scheduled platform downtimes that may affect the continuity of Services. The Client bears full responsibility for any configuration errors, failed integrations, misrouted logic, or service interruptions arising from inaccurate data, expired tokens, revoked access credentials, or the failure of any third-party system. Atlas Nexus USA expressly disclaims any liability for operational delays, system malfunctions, or performance degradation attributable to third-party platforms, tools, or services outside its direct control.
The Services may be deployed using either the Client’s existing business telephone number or a new number provisioned by Atlas Nexus USA, subject to additional monthly fees and technical availability. Use of Voice over Internet Protocol (VoIP), Session Initiation Protocol (SIP), private branch exchange (PBX), or other proprietary telephony systems is not supported unless expressly agreed to in writing through a separate contractual addendum. Atlas Nexus USA does not assume responsibility for the configuration, performance, or maintenance of any telephony infrastructure not directly provisioned by Atlas Nexus USA. Atlas Nexus USA is not a telecommunications carrier, VoIP provider, or common carrier, and makes no representations or warranties regarding call quality, line availability, or call completion success rates. Under our Client-Controlled Data Architecture, Atlas Nexus USA does not host, transmit, intercept, store, or otherwise handle call recordings, call transcripts, voicemails, or telephonic metadata. If such content is enabled, it is generated, stored, and processed solely within the Client’s connected platform account, under the Client’s ownership and control. Atlas Nexus USA has no standing access to this content after initial setup. Any temporary, content-level access must be explicitly authorized in writing by the Client for a specific troubleshooting purpose, is strictly time-bound, and fully logged. The Client acknowledges and agrees that all call-related data, recordings, and message content are handled entirely by those third-party systems and remain subject to the privacy, retention, and compliance policies of the respective platform providers. Atlas Nexus USA disclaims any role as a telecommunications provider, data processor, or data controller as defined under federal or state law, including but not limited to the Electronic Communications Privacy Act (ECPA), the Communications Act, and applicable consumer protection statutes.
By using the Services, the Client expressly acknowledges and agrees that any outbound SMS, email, or related messaging functionality initiated by or through the AI Receptionist must comply fully with all applicable local, state, and federal laws, carrier rules, and industry regulations governing messaging communications. These include, without limitation, the U.S. Telephone Consumer Protection Act (“TCPA”), CAN-SPAM Act, 10DLC registration requirements enforced by U.S. mobile carriers, and Application-to-Person (“A2P”) messaging standards. The Client is solely and exclusively responsible for: (i) obtaining and maintaining valid, legally sufficient opt-in consent from all message recipients in accordance with applicable law; (ii) supplying clear, conspicuous, and functional opt-out instructions (e.g., “Reply STOP to unsubscribe”) in every outbound message where required; (iii) complying with all sender ID registration, use-case declaration, and campaign restrictions required under carrier-mandated A2P 10DLC policies; (iv) avoiding restricted content categories, including but not limited to SHAFT (sex, hate, alcohol, firearms, tobacco) and deceptive financial claims. Atlas Nexus USA acts solely as a configuration and facilitation layer between the Client’s AI agent and integrated messaging platforms. Under our Client-Controlled Data Architecture, Atlas Nexus USA does not maintain standing access to message content, contact lists, opt-in records, campaign consents, or delivery logs. If troubleshooting is required, temporary access may be granted in writing by the Client, is strictly time-bound, and fully logged. All message storage, retention, and deletion controls remain within the Client’s connected platform account. All responsibility for message content, recipient targeting, compliance record keeping, and lawful use of messaging services resides exclusively with the Client. Atlas Nexus USA disclaims all liability, direct or indirect, arising from the Client’s use or misuse of outbound messaging tools, including without limitation any claims related to unsolicited communications, consent disputes, opt-out failures, carrier suspension, or regulatory enforcement actions. The Client’s use of any messaging functionality is further governed by Atlas Nexus USA’s TCPA, TCR & A2P Compliance Policy, which is incorporated by reference and available at Messaging Compliance Policy. Atlas Nexus USA will configure messaging workflows in good faith based on Client-provided instructions and compliance representations. Atlas Nexus USA shall not be liable for TCPA violations where workflows were correctly implemented per Client instructions; however, both parties agree to cooperate in good faith to remedy any alleged compliance issue. Atlas Nexus USA will configure messaging workflows in good faith based on Client-provided instructions and compliance representations. Atlas Nexus USA shall not be liable for TCPA violations where workflows were correctly implemented per Client instructions; however, both parties agree to cooperate in good faith to remedy any alleged compliance issue and to mitigate potential liability.
The Services offered by Atlas Nexus USA are not, by default, configured to meet the requirements of any specific regulatory framework, including but not limited to the Health Insurance Portability and Accountability Act (“HIPAA”), the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), the Payment Card Industry Data Security Standard (“PCI DSS”), or legal ethics rules such as those established by the American Bar Association (“ABA”). Clients who require Services to be configured in a manner that supports regulatory compliance must first execute a separate, written Business Associate Agreement (BAA), Data Processing Addendum (DPA), or other mutually agreed compliance contract (each, a “Compliance Addendum”). No compliance-specific workflow, feature, configuration, or security representation shall be provisioned, implied, or enforced absent a fully executed Compliance Addendum. Under our Client-Controlled Data Architecture, call recordings and transcripts—if enabled—are generated and stored solely within the Client’s connected platform account, under the Client’s ownership and control. Atlas Nexus USA has no standing access to such content after initial setup. Any temporary, content-level access must be explicitly authorized in writing by the Client for a specific troubleshooting purpose, is strictly time-bound, and fully logged. Where applicable, the platform provider may offer capabilities consistent with SOC 2, HIPAA, GDPR, and PCI DSS standards; however, compliance claims apply only when the Client’s configuration, platform capability, and administrative controls meet all requirements of the relevant framework. Any representation of regulatory compliance—whether stated in marketing, documentation, onboarding materials, or elsewhere—shall be deemed strictly conditional upon: (i) execution of a valid Compliance Addendum between the Client and Atlas Nexus USA; (ii) sufficient technical configuration and platform capability to support the applicable compliance framework; and (iii) the Client’s ongoing and demonstrable adherence to all administrative, procedural, and security obligations imposed by the relevant laws or standards. Atlas Nexus USA shall not be deemed a covered entity, data processor, business associate, or fiduciary under any compliance regime by virtue of providing the Services alone. The Client remains solely responsible for monitoring its own legal obligations, determining applicability of any compliance requirements, and configuring its data practices and tool access accordingly. Breach Notification: In the event Atlas Nexus USA becomes aware of a security incident affecting data within our possession or temporary access scope, we will notify the Client without undue delay and, if applicable, within the timelines required by relevant laws (e.g., HIPAA – 60 days, certain state laws – 30 days). Where the incident involves data stored solely in the Client’s connected platform account, we will promptly inform the Client and facilitate communication with the platform provider.
All workflows, flow logic, conversation scripts, prompt architecture, voice agent personas, integration rules, configuration logic, and other proprietary elements created, deployed, or delivered by Atlas Nexus USA in connection with the Services (collectively, the “AI Configuration”) are and shall remain the sole and exclusive intellectual property of Atlas Nexus USA. This includes all derivative works, enhancements, variations, and system outputs developed as part of a Client engagement. The Client is granted a limited, non-exclusive, non-transferable, revocable license to access and use the configured AI Receptionist solely for the Client’s internal business operations. This license does not confer any ownership, publication, distribution, or derivative rights of any kind. Without the prior express written consent of Atlas Nexus USA, the Client may not: (i) reverse engineer, decompile, disassemble, copy, or replicate any aspect of the AI Configuration; (ii) extract, duplicate, or export any flow logic, scripts, or system design for use outside the Atlas Nexus USA environment; (iii) resell, sublicense, franchise, or white-label any Service provided by Atlas Nexus USA; (iv) claim authorship of or assert intellectual property rights over any portion of the Selene OS framework or its derivative configurations. All platform-level modifications, enhancements, or derivative works created in connection with the Services are and remain the sole property of Atlas Nexus USA. Client-specific deliverables, including custom scripts, configurations, or creative assets developed exclusively for the Client, shall be deemed works made for hire and, to the extent not considered works made for hire, are hereby assigned to the Client upon full payment, unless otherwise agreed in writing. Platform-level modifications, enhancements, or derivative works to the Selene OS framework remain the sole property of Atlas Nexus USA. Client-specific deliverables—such as custom scripts, configurations, or creative assets developed exclusively for the Client and not incorporated into the general platform—shall be deemed works made for hire and, to the extent not considered works made for hire, are hereby assigned to the Client upon full payment.
NOTICE OF AUTO-RENEWAL: Service Plan Fees are billed on an automatically renewing basis unless the Client cancels in writing prior to the renewal date. By engaging the Services, you consent to recurring billing at the stated rate until canceled in accordance with these Terms. By initiating any Service with Atlas Nexus USA, the Client agrees to the following payment structure and terms. All Clients shall pay a one-time, non-refundable onboarding fee as specified in their selected onboarding package. In addition, Clients shall be billed monthly recurring subscription charges (“Service Plan Fees”) according to the tier and configuration level selected at the time of engagement or renewal. Optional add-ons, including but not limited to premium support, additional usage minutes, compliance upgrades, or new features, may be billed separately on a one-time or recurring basis. By proceeding with onboarding, the Client affirmatively consents to automated, recurring billing at the rates and intervals specified in the Service Plan, unless otherwise agreed to in writing. Failure to pay any invoice in full and on time shall constitute a material breach of these Terms and may, at the sole discretion of Atlas Nexus USA, result in immediate suspension or termination of Services. Clients who enter into a six-month contractual commitment and terminate Services prior to the expiration of the agreed term shall be responsible for an early termination fee equal to ten percent (10%) of the remaining balance owed under the agreement. This fee is agreed by the parties to constitute liquidated damages, not a penalty, and reflects a reasonable pre-estimate of losses, costs, and administrative burdens resulting from early termination. This fee reflects a reasonable and proportionate estimate of anticipated damages, including non-recoverable setup costs, platform provisioning expenses, administrative labor, and lost opportunity from reserved capacity. The parties agree this fee is fair compensation and not intended as a penalty, and acknowledge it represents a genuine pre-estimate of actual damages likely to be incurred by Atlas Nexus USA in the event of early termination. All fees and charges are final once onboarding has commenced. Refunds will not be issued except in cases of documented service non-performance directly attributable to Atlas Nexus USA, or where required by applicable law. Dissatisfaction with performance, voluntary cancellation, or failure to use the Services does not entitle the Client to a refund. Nothing in this Section limits or excludes any warranties, guarantees, rights, or remedies that cannot be limited or excluded under applicable law. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
Atlas Nexus USA reserves the right, at its sole discretion, to suspend or terminate access to the Services, in whole or in part, without liability or prior notice, if the Client engages in conduct that constitutes a material breach of these Terms or any related agreement, including but not limited to: (i) failure to pay any invoice when due, including rejected transactions, chargebacks, or revoked payment authorizations; (ii) abusive, harassing, threatening, or bad faith conduct directed toward Atlas Nexus USA staff, contractors, systems, or partners; (iii) tampering with, reverse engineering, copying, extracting, scraping, or attempting to circumvent the logic, structure, or flow design of the AI Receptionist; (iv) use of the Services in connection with illegal, fraudulent, deceptive, or otherwise unethical business practices or prohibited content; (v) violation of any executed contract, onboarding scope, compliance agreement (e.g., BAA, DPA), or licensing restriction set forth in these Terms. Atlas Nexus USA may, at its option, suspend access to client dashboards, analytics, or configuration interfaces while preserving the underlying account and data in the Client’s connected platform account, particularly in cases of payment disputes or noncompliance. This suspension mechanism ensures that, under our Client-Controlled Data Architecture, any call recordings, transcripts, or messaging content—if enabled—remain in the Client’s connected platform account and under their control, unaffected by Atlas Nexus USA’s administrative access restrictions. Atlas Nexus USA may, but is not obligated to, provide notice of suspension, an opportunity to cure, or any reason for its decision. Termination may be issued immediately and without refund. The Client expressly acknowledges that any breach of these Terms—regardless of whether curable—may result in immediate suspension or permanent termination of Services at Atlas Nexus USA’s sole and exclusive discretion.
The Services provided by Atlas Nexus USA may integrate with or rely on third-party platforms, tools, and service providers selected and maintained by the Client, including but not limited to customer relationship management (CRM) systems, electronic medical record (EMR) platforms, calendar and scheduling tools, messaging and SMS gateways, and business telephony infrastructure (collectively, “Third-Party Systems”). The Client is solely and exclusively responsible for maintaining the accuracy, validity, availability, operability, and security of all such Third-Party Systems, including the maintenance of current login credentials, administrative access, integration tokens, billing status, and configuration settings. Atlas Nexus USA shall have no obligation to monitor, troubleshoot, repair, or guarantee the performance or availability of any Third-Party System. Under our Client-Controlled Data Architecture, Atlas Nexus USA does not own, host, or control call recordings, transcripts, message content, or any other data stored within Third-Party Systems. All retention, deletion, and security practices are determined solely by the Client’s configuration and the policies of the applicable Third-Party System provider. Atlas Nexus USA has no standing access to such data after initial setup, and any temporary access must be explicitly authorized in writing by the Client for a specific troubleshooting purpose, is strictly time-bound, and fully logged. Atlas Nexus USA expressly disclaims all liability, warranty, and support obligations arising from or related to: (i) outages, throttling, downtime, degraded performance, or platform deprecation of any Third-Party System; (ii) invalid, revoked, or expired login credentials, permissions, or access tokens; (iii) API limitations, rate caps, latency issues, or message delivery failures; (iv) data mismatches, record corruption, field mapping errors, duplication, unauthorized access, or deletion introduced by Third-Party System behavior; (v) incompatibility of Services caused by platform updates, security settings, or unsupported integrations. The Client acknowledges that the functionality of the AI Receptionist and related Services is dependent on the uninterrupted and properly configured operation of applicable Third-Party Systems, and that Atlas Nexus USA does not and cannot guarantee compatibility, availability, retention, deletion practices, or outcomes associated with such systems.
The Services provided by Atlas Nexus USA are offered strictly on an “as-is” and “as-available” basis, without warranty of any kind. B2B Transaction; No Warranties. The Client acknowledges and agrees that it is entering into this Agreement solely in the course of its trade, business, or profession, and not as a consumer. The Services are provided strictly on an “AS-IS” and “AS-AVAILABLE” basis, with all faults, and without any warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by Texas law and applicable federal law, Atlas Nexus USA expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, or quiet enjoyment. No oral or written information, advice, statements, or representations provided by Atlas Nexus USA or its representatives shall create any warranty or modify the foregoing. The Client affirms it has had the opportunity to review and negotiate these terms, and that no reliance is placed on any prior representations not expressly set forth in this Agreement. Nothing in this section shall limit liability for gross negligence, willful misconduct, or fraud. To the fullest extent permitted by applicable law, Atlas Nexus USA expressly disclaims all warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, non-infringement, performance, reliability, availability, accuracy, or expected outcome. Under no circumstances shall Atlas Nexus USA be liable to the Client or any third party for any indirect, incidental, special, exemplary, punitive, or consequential damages, including but not limited to loss of revenue, loss of data, loss or corruption of call recordings, transcripts, or message content, missed appointments, scheduling conflicts, miscommunications, reputational harm, service interruptions, or business disruptions arising out of or related to the use of the Services. This exclusion of liability applies regardless of the legal theory asserted, whether in contract, tort, strict liability, statute, equity, or otherwise, and whether or not Atlas Nexus USA has been advised of the possibility of such damages. Without limiting the foregoing, Atlas Nexus USA shall not be liable for: (i) any errors, hallucinations, or logic flaws generated by AI components or flows; (ii) misconfigurations, input errors, or data omissions caused by the Client; (iii) failures or limitations in third-party systems, APIs, or platform dependencies; (iv) inoperability or degradation of the Services due to conditions outside Atlas Nexus USA’s reasonable control; (v) loss, corruption, unauthorized access, or deletion of call recordings, transcripts, or messaging content stored within the Client’s connected platform account, under the Client’s ownership and control, consistent with our Client-Controlled Data Architecture. In all cases, the aggregate liability of Atlas Nexus USA to the Client for any claim, loss, damage, or cause of action whatsoever shall not exceed the total Service Plan Fees actually paid by the Client to Atlas Nexus USA in the thirty (30) days immediately preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities; in such cases, the above exclusions shall apply to the maximum extent permitted under applicable law.
Each party (“Indemnifying Party”) shall indemnify, defend, and hold harmless the other party (“Indemnified Party”) from and against any third-party claims, damages, liabilities, costs, and expenses to the extent directly arising from (i) the Indemnifying Party’s breach of these Terms, (ii) the Indemnifying Party’s misuse of the Services, or (iii) the Indemnifying Party’s violation of applicable laws, except to the extent such claims result from the Indemnified Party’s gross negligence or willful misconduct. This mutual indemnification obligation is intended to allocate responsibility fairly and shall survive termination of these Terms.
Any claim, dispute, controversy, or cause of action arising out of or related to these Terms, the Services, or any engagement between the Client and Atlas Nexus USA shall be resolved exclusively and finally through binding arbitration conducted in the state of Texas, under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), and administered by AAA. The arbitration shall be conducted on an individual basis by a single arbitrator, and not as a class, collective, or consolidated action. Either party may bring an individual action in small claims court for disputes within the applicable jurisdictional limit, without waiving the right to arbitration for all other claims. If this class action waiver is found unenforceable, any class or representative action shall proceed exclusively in a court of competent jurisdiction, and not in arbitration. Each party expressly waives any right to a trial by jury, to bring or participate in a class action, class-wide arbitration, mass arbitration, or any representative proceeding. The parties agree that arbitration is the sole and exclusive forum for resolving disputes arising under these Terms. Unless otherwise ordered by the arbitrator, each party shall bear its own attorneys’ fees and costs. The arbitrator shall have the authority to award monetary damages, declaratory relief, and injunctive relief, but may not award punitive damages except as expressly authorized by applicable law. The arbitration proceedings, filings, rulings, and award shall be kept confidential by all parties unless disclosure is required by law. This Section shall not preclude either party from seeking emergency or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. These Terms, and any dispute arising therefrom, shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. The venue for any permitted court proceedings, including injunctive relief or judgment enforcement, shall be a state or federal court located in Travis County, Texas, and the parties irrevocably consent to the exclusive jurisdiction and venue of such courts. If the class action waiver in this Section is found unenforceable, any such class or representative proceeding shall proceed exclusively in a court of competent jurisdiction and not in arbitration.
Atlas Nexus USA shall not be deemed in breach of these Terms, nor shall it be liable for any delay, failure, or interruption in the performance or availability of the Services, where such failure or delay arises from causes beyond its reasonable control. This includes, without limitation, failure or degradation of third-party platforms or services (including but not limited to CRM systems, calendar providers, SMS gateways, or telephony infrastructure); regulatory changes; platform deprecations; distributed denial-of-service (DDoS) attacks; cybersecurity incidents; hosting or server failures; internet or power outages; strikes; labor disputes; war or civil unrest; governmental action; public health emergencies; acts of God; or natural disasters. During any such event, Atlas Nexus USA’s obligations under these Terms shall be deemed suspended for the duration of the force majeure event and for a commercially reasonable period thereafter. The Client shall not be entitled to any refund, credit, termination right, or compensation of any kind as a result of any such interruption, delay, or suspension, unless expressly stated in a separate written agreement. Atlas Nexus USA will use commercially reasonable efforts to mitigate the impact of such disruptions but shall not be required to provide alternate services, substitute functionality, or workaround solutions unless separately contracted. This provision shall survive the expiration or termination of these Terms.
Atlas Nexus USA makes no warranty or representation regarding the suitability of the Services for any particular industry, regulatory environment, or intended business outcome. The Client is solely and exclusively responsible for all uses of the AI Receptionist and related Services (collectively, “Client Use”), including ensuring that such use is lawful, appropriate, and compliant with all applicable federal, state, local, and international laws, regulations, and industry standards. The Client agrees not to use the Services in connection with any illegal, deceptive, abusive, or unethical activity, including but not limited to misleading representations, unlicensed professional services, fraudulent marketing, spam campaigns, or engagement with high-risk or prohibited industries. Atlas Nexus USA reserves the right to deny or discontinue Services to Clients operating in sectors deemed by Atlas Nexus USA, in its sole discretion, to carry elevated compliance, reputational, or legal risk. The Client acknowledges and agrees that Atlas Nexus USA shall bear no liability, direct or indirect, for any harm, dispute, regulatory enforcement action, reputational injury, financial loss, or business interruption resulting from Client Use of the Services. Nothing in these Terms shall be construed to create a partnership, endorsement, or co-ownership relationship between Atlas Nexus USA and the Client. All representations, promises, or obligations made by the Client to third parties are made solely at the Client’s own risk and expense.
Atlas Nexus USA may, at its sole discretion, provide access to premade or templated AI Receptionist demonstrations (“Demo Access”) for evaluation purposes only. Demo Access is offered on a revocable, non-exclusive, non-transferable, and limited-use basis. No license, support, service guarantee, or operational commitment is granted by virtue of Demo Access. Custom demonstrations, prototypes, or proofs of concept may be made available only upon execution of a separate written agreement outlining scope, duration, deliverables, and applicable fees. Atlas Nexus USA reserves the right to decline, limit, or revoke Demo Access at any time, with or without notice, including but not limited to circumstances involving excessive usage, security concerns, suspected scraping or reverse engineering, non-serious inquiries, or abuse of access. The Client acknowledges that all trial systems, sample voice flows, branding, dashboards, and outputs remain the sole property of Atlas Nexus USA, are provided strictly “as-is” and “as-available,” and are not guaranteed to reflect final configurations, availability, or performance of any paid Service. No representation made during a demonstration shall be deemed binding unless later confirmed in a written contract signed by both parties.
Atlas Nexus USA reserves the right, in its sole discretion, to update, revise, amend, or replace these Terms, including associated policies, pricing schedules, feature sets, service tiers, or compliance requirements, at any time and for any reason. In the event of a material change, Atlas Nexus USA will provide notice to the Client via email, dashboard alert, or other reasonable communication channel associated with the Client’s account. Unless otherwise specified, such modifications shall take effect immediately upon publication. Continued use of the Services after the effective date of any modification shall constitute the Client’s binding acceptance of the updated Terms. If the Client does not agree to any revised Terms, the Client’s sole and exclusive remedy is to discontinue use of the Services and terminate their account in accordance with Section 8 of these Terms. The Client acknowledges and agrees that failure to affirmatively terminate Services following notice of updated Terms shall be deemed constructive acceptance thereof, and that Atlas Nexus USA shall not be liable for any claim or dispute arising from the Client’s continued use of the Services under such revised Terms. Atlas Nexus USA is committed to providing accessible services in compliance with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and WCAG 2.1 guidelines, and will provide reasonable accommodations upon request.
For purposes of legal notice, regulatory inquiries, compliance matters, service-related concerns, or any communication required under these Terms, the Client shall direct all correspondence to:
Atlas Nexus USA
A DBA of La Antigua Imports LLC
Texas Limited Liability Company
📧 [email protected]
📞 +1 (507) 652-5333
Legal notices delivered by email shall be deemed effective upon confirmed transmission to the email address listed above. Atlas Nexus USA reserves the right to update or supplement this contact information by posting revised details within the Services or by written notice to the Client. Mailing address for certified or physical legal correspondence is available upon written request.
Last updated: 08/12/2025